Closed loop payment system for hospitality businesses
Offer a secure and smooth payment experience to every guest with SwiftPay.Guru’s customizable closed loop payment system.
Common payment challenges in hospitality
Slow and inefficient payment process for check-in and check-out
Manual payments at check-in and check-out create delays and long queues. The process consumes staff time and resources, which impacts efficiency and reduces overall guest satisfaction.
Disintegrated payment systems
Guests often struggle with different payment methods for various services (dining, spa, etc.). The lack of a unified system makes transactions complicated and increases billing errors.
Limited personalization and guest loyalty
There’s no way to connect payment history with personalized services, like targeted rewards and loyalty offers based on spending with traditional payment methods. This limits guest satisfaction and repeat visits.
Complex group and event bookings
Managing group bookings, events, or conference payments creates logistical complexity and operational inefficiency. It increases the chances of errors in access management and payments.
Lack of real-time guest data
Without real-time insights into guest preferences and spending, hotels miss opportunities to tailor services, offer personalized offers, and optimize operations based on guest behavior.
Closed loop payment solutions designed for the ultimate guest experience
Streamlined check-in and check-out
Offer your guests NFC-enabled contactless cards or wallets to pay during check-in and check-out, and for all services within your hotel. Let your guests enjoy their stay with hassle-free payments.
Unified payments across all services
Allow guests to use a single NFC card or wallet for all hotel services. Simplified payments for dining, entertainment, etc. No need for multiple payment methods, and no more billing errors.
Personalized experiences and loyalty rewards
Link NFC cards or wallets to guest profiles to enable tailored payment options like pre-set spending limits or dedicated discounts for your guests. Let them earn rewards with each transaction.
Simplified Event and Group Management
Integrate payment systems for simplified event and group management. Unify access controls, booking details, and financial transactions. Eliminate errors and operational headaches for your customers and staff.
Real-Time Data Insights for Better Decision-Making
Get real-time insights into guest spending and preferences to optimize your services, adjust your offerings, and improve the overall guest experience based on data-driven decisions.
Customer-centric payment features for hassle-free stays
Multiple payment options for on-site services
Allow your guests multiple payment options across all your hotel services—dining, spa, entertainment, etc.—with NFC cards or mobile wallets. Ensure seamless transactions throughout their stay.
Personalized guest experience
Link NFC cards or wallets to your guests’ profiles to deliver tailored experiences. From preferred hospitality services to personalized recommendations, create a memorable and guest-centered experience.
Flexible top-up and billing options
Enable easy top-ups and payments for your hospitality services via online payments, front desk, or mobile wallets. Allow your guests to manage their spending with ease and transparency.
Real-time expense tracking for guests
Let your guests track their expenses instantly through your hotel’s customized app. Allow them control over their spending while enjoying your services for efficient budgeting.
Custom branding and upsell opportunities
Deliver targeted promotions and discounts directly to your guests with branded NFC cards and mobile wallets. Drive on-site spending and repeat bookings while strengthening your brand loyalty.
Streamlined housekeeping and service requests
Allow your guests to use their NFC cards or mobile wallets to request housekeeping or room service with a single tap. Ensure quick and efficient responses that promote a positive stay experience.
Why choose SwiftPay for your hospitality business?
Scalability
Our solution grows as your property and services expand. No matter if you’re having a boutique hotel or a large resort, our solution can handle peak check-ins or busy dining hours to ensure smooth operations.
White-label capabilities
Get customized NFC cards or wallets with your hotel’s branding and create a consistent guest experience across all touchpoints. Reinforce brand loyalty while offering personalized service to each guest.
Easy integration
Integrate seamlessly with your existing management software, POS, and CRM systems. Reduce your setup time, streamline your operations, and enhance your guests' experiences without any disruption.
Experience the power of seamless closed-loop payments with grow. SwiftPay.Guru and see your hospitality business
